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SIERRA Library Services Platform: Created for Academic and Research Libraries 

SIERRA provides a powerful, modern foundation on which to build the future of Academic and Research Library services. Combining complete functionality with the power and scale of an open services platform, Sierra frees librarians to create the kind of patron experience and management solution they’ve always wanted. Sierra offers trusted business logic and flexible workflow support, including circulation, cataloging, acquisitions, patron management, serials handling, and accounting management, in a unified staff application.
 

Two key elements contribute to Sierra’s ongoing success:
  • SIERRA created the robust functionality academic and research librarians demand of a library services platform. 
  • SIERRA developed a level of integration with other Innovative and third-party products that is truly seamless and unmatched anywhere in the library technology world. And Sierra efficiently extends this integration to other campus systems such as student information systems and campus portals.
 
 
Key Features
  • Proven print and electronic resource management with fulfillment functionality
  • Integrated digital asset management capabilities
  • SQL-based database with Sierra DNA Documentation
  • APIs for integration with other applications
  • Rich staff user experience including facets, Web-style browsing and more
  • Mobile work-lists optimized for tablets
  • Management dashboard with complete picture of library operations
  • Staff-friendly, powerful management and reporting
  • Cloud-ready architecture and hosting options
 
Benefits
  • Extensibility: Standardized SQL access and business logic APIs offer extensibility at all levels by local development and interoperability with external systems.
  • Streamlined Workflows: Sierra modernizes traditional library workflows in a unified staff application with a revolutionary roles-based design.
  • Intuitive Interface: Sierra enhances the user experience with Web-style navigation, facets, and rich browse screens across staff workflows—increasing ease of use and decreasing training time.
  • eBook Support: Sierra offers comprehensive support for integrated eBook handling, including the user experience, circulation, and statistical tracking across the whole  range of eBook providers.
  • Robust Statistics: Usage statistics are aggregated for internal and external operations, including eBooks and other types of electronic media.
  • Deployment Flexibility: Sierra is available in the cloud using a Software-as-a-Service model or as a traditional on-premise solution.
  • Mobile Worklists: Designed for staff use, a device-neutral, browser based web experience allows library operations to be moved into the stacks, on the bookmobile, and to off-site library events—without heavy bandwidth requirements.
 
Sierra supports a variety of self-service tools to enhance the patron experience, including:
 
  • Express Lane: Makes self-service technology and real-time recording easy to implement for reliable automated circulation and account management.
  • E-commerce: Allows patrons to pay fees and fines through the online catalog or during Express Lane checkout. Automatically clears the fine, emails a receipt to the patron, and records the appropriate data.
  • Program Registration: Provides easy access to the library calendar and allows patrons to self-register for events. With Encore discovery application, patrons are able to discover library programs directly from an online catalog search.

24/7 Availability
  • Uptime: With the exception of scheduled software upgrades that require the application to shut down, Sierra is designed to run 24/7 and with over 99% uptime.
  • Scalability: Sierra scales to support a virtually limitless number of users and records. 
  • Recovery: Innovative’s cloud-based hosting provides a level of redundancy that virtually eliminates the need for downtime and data recovery.