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Patron Self Service Solutions

Self-service for patrons enables users to check out items directly instead of using the circulation desk; thus freeing the circulation staff for more productive work and easing the circulation process, in addition to enabling patrons to enjoy the process itself which is a compelling attraction for the eLibrary visitors of academics and researchers; thus getting more visitors and increasing the provider's revenues.
 

Naseej provides a number of Self-Services Solutions that include:

  • Self-services using RFID technology.
  • Self-service using electromagnetic technology.
  • Smart card integration and payment services.
  
Benefits of self-services in libraries:
  • Easy and quick check-in and checkout;
  • Integrating the self-services solution with the library system through SIP and SIP2 protocol;
  • Alerting the library of existence of double security tags;
  • Queuing the checkout of multiple items to validate the total checked out items allowed;
  • Automatically validating user profile for circulation activities and act accordingly;
  • Patrons can review their profile directly on the screen;
  • Usage reports to show service usability; and
  • Remote control and support of the self service.
 
(Need OEM delivery? The library can opt to order the self-service equipment only and integrate it into the existing furniture available. In such cases a very detailed contractor manual is provided to enable library to customize the look and feel of the equipment to meet their own environment).