Telemarketing agent
Job code
Bachelor / higher diploma
  • Conducting outbound sales calls to targeted groups of customers with the objective(s) of new account acquisition; existing account expansion; and existing account retention. 
  • Contributing to overall development and continuous improvement of sales. 
  • Will be expected to meet daily and weekly objectives for number of outbound calls. 
  • Will be expected to meet weekly revenue goals laid out by upper management. 
  • Will be expected to attend weekly meetings with sales management team to review the week’s objectives. 
  • Works closely with Director of Marketing and Office Managers/Business development unites. 
  • Will be expected to create, edit, and maintain a running list of active customers.
  • Will be expected to gain knowledge of assigned product lines through training. 
  • Will help create and maintain a Q&A file by product. 
  • Reports to Marketing and sales support manager. \
  • Work with Customer Service Group on any customer service related issues
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