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Female Technical Service Support
Bachelor / higher diploma
Provide first line technical support to end user for computer, telephone and equipment requests.
Provide first line technical support to end user for printers, copiers and potter requests
Prioritize and schedule problem resolutions.
Setup computer hardware and software and telephony equipment according to established procedures.
Solving the printer’s issues; paper jam, changing toner, driver installation, change fuser, Access software updates, drivers and knowledge bases to solve printer’s problems.
Access software updates, drivers and knowledge bases to solve problems.
Evaluate documented resolutions and analyze ways to improve service.
Maintain inventory control records of consumables and computer components.
Assist senior personnel with network and server issues.
Degree in Computer Science or related field of study.
2+ years’ experience working help desk and support printers.
Start Publishing Date
Government & Corporate
Academic & Research Centers
Culture & Information Centers
المراكز الثقافية والمعلوماتية
التعليم ومراكز الأبحاث
الجهات الحكومية والشركات